Prayer Feels Empty - a response

Every year on the high holidays, I watch my people in shul. Some are very comfortable, they know what to do, and they are at ease in shul. Others are there because they know they ought to be, and I can tell they have the capacity for a better experience, but nobody ever taught them how. Every sport has a preseason. Even pro athletes don't just show up to opening day directly off the couch. Consider this your invitation to synagogue training camp :). (Unfortunately, the audio quality was compromised from around the 8 minute to the 11 minute mark; but it is improved from then and on.)