Press One for Purgatory

Everything about modern customer service is designed to help us—except the part where we actually get help. This week, I descended into the purgatory of automated phone systems and evil chatbots in my quest to reach a real person. The technology might have been built to serve us. Or, more likely, to save companies money. Either way, we can only endure the indignities to find the holy grail, the one thing machines can't replace.📖 Read Press One for Purgatory on my websiteHello, I'm D. K. Wall, author of novels and short stories. Welcome to Musings and Tales. Whether it's a story I'm spinning or a thought I'm sharing from my home here in Asheville, it's all 100% true... except for the parts I make up.📚Visit my website to discover more about my novels and short stories. ★ Support this podcast ★ Your contributions support the cost of this commercial-free podcast. Thank you!🎧 Subscribe to Musings and Tales on your favorite podcast appI hope you enjoyed today's episode. Thank you so much for being a listener.Happy Reading!All images and music are licensed through Adobe Stock.