Primary care docs are adopting new tools, but maintaining the human core

In a wide-ranging discussion, Mathematica Senior Fellow Dr. Diane Rittenhouse joins host Jonah Comstock and Healthcare IT News Senior Editor Kat Jercich to talk about the unique impact of COVID-19 on primary care, how digital tools like telehealth can help, and how primary care providers can move forward in this new world. We talk about why primary care is important and how technology can only go so far in what is fundamentally a very human field. This episode is brought to you by AmWell.Further reading:Telehealth seems here to stay – so how can it be improved?Expanding access to telehealth is a 'hundreds-of-billion-dollar question'Effectively Implementing Telehealth in Primary Care (from Mathematica)Saving Primary Care: Is it Time for A New National Service Corps for Primary Care Practices? (from Mathematica)America’s Looming Primary-Care Crisis (from the New Yorker)