EPISODE · May 5, 2026 · 20 MIN
Priority Medical Transportation Model in NEMT Done Right | Inside the Lamp Podcast
from RouteGenie: Medical Transportation Insights · host RouteGenie
What if running fewer trips actually made your NEMT business more profitable? Stephen and Carly Newman of 360 Quality Care + Transport Services in St. Louis built one of only a dozen or so NEMTAC-accredited operations in the country, and they did it on a lower-volume, premium model.In this episode of Inside the Lamp, Co-CEO Jonathon Anthon sits down with the father-daughter duo to break down priority medical transportation: what it is, who it's for, and why credentialing, accreditation, smart scheduling, and analytics are what keep the margins healthy enough to sustain it.If you've ever wondered whether chasing volume is the only path in NEMT, this conversation is for you.What you'll hear:0:00 Intro1:34 The story of 360 Quality Care + Transport Services2:26 What the priority medical transportation model actually is4:19 Supporting a lower-volume, premium NEMT service4:46 The benefits of accreditation7:48 How to maintain flexible scheduling in NEMT8:50 How to win more business in NEMT10:32 A day in the life of an NEMT company12:32 Why analytics matter in NEMT13:33 The PMT business model explained14:46 The value of credentialing17:52 How to get NEMTAC accredited18:58 Why 360 Quality Care + Transport chose RouteGenieWant to see how RouteGenie helps NEMT providers scale a smarter operation?Book a demo: https://routegenie.com/get-a-demo/Call: 1 (877) 599-6560Connect with RouteGenie:Facebook: https://www.facebook.com/routegenie/LinkedIn: https://www.linkedin.com/showcase/routegenie_by_isi/X: https://twitter.com/theroutegenieInstagram: https://www.instagram.com/routegenie/Disclaimer: The information provided in this episode does not, and is not intended to, constitute legal, financial, medical, or business advice. All content is for general informational purposes only and may not reflect the most up-to-date information.
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Priority Medical Transportation Model in NEMT Done Right | Inside the Lamp Podcast
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