Process Masterclass with Wolfgang Croskey

Special guest Wolfgang Croskey joins us for Season 3, Episode 2 of Owner Occupied. In this episode we discuss: (0:00) Sponsor: LeadSimple (01:44) Wolfgang’s background and career (03:04) How did you get so skilled at developing processes? (13:03) What systems or automations are saving you the most time at your organization? (16:37) Sponsor: PayProp (18:12) Scenario: Collecting late rent. (31:24) What policies do you need to put in place before you can leverage all these systems & technology implementations? (36:21) Sponsor: Second Nature (37:41) How would you address an onboarded property who are demanding control over your internal processes? (45:44) How Wolfgang became so well-known in his industry. (50:46) How can PMs get moving on improving their internal processes? (58:47) Is there anything you tried to automate that failed? (01:00:19) The Systems Conference Learn more about Wolfgang Croskey & how to connect with him here: Twitter, Facebook & LinkedIn The Systems Conference Bruce Croskey Real Estate The First Days of School by Harry Wong Learn more about Peter Lohmann & how to connect with him here: Follow Peter on Twitter Join Peter’s Newsletter Visit Peter’s Website RL Property Management