Product Management in Social Good sector - Nakul Jain, CEO Wadhwani AI Global

How do you build impactful social tech products in a complex ecosystem?Drop a 🙌 if you believe patience and empathy are game changers in social innovation.When working in development, success isn't just about fast rollouts—it’s about understanding the nuanced layers of bureaucracy, diverse user needs, and evolving systems. Nakul Jain's insights highlight how deep field engagement, patience, and advocacy separate impactful projects from failed pilots.He emphasizes spending more time on the ground — truly understanding users’ lives — rather than relying solely on data. That’s what leads to solutions that scale and genuinely create change, like the millions of assessments in children’s literacy or TB patient management.Remember, in social good, your product's success is measured by impact, not just KPIs. Patience and empathy aren’t just soft skills—they’re your secret weapons.What’s the most unexpected lesson you’ve learned from the field?