Productivity in Healthcare: What It Is and How to Build It

SummaryIn this episode of the Healthcare Business Thrivecast, hosts Randall Cooper, Michael Kenihan, and Anthony Hirst discuss the critical themes of productivity and engagement in healthcare practices. They explore the challenges faced by new practitioners, the shift from commission-based to salary models, and the importance of setting clear expectations and fostering a culture of productivity. The conversation highlights the need for structured planning, measuring engagement, and adapting to generational changes in the workforce. The episode concludes with practical tips for enhancing productivity and engagement in clinical settings.TakeawaysProductivity is not just about seeing patients; it's about effective time management.Engagement is crucial for productivity; practitioners must feel connected to their work.Setting clear expectations during induction can improve productivity.The shift to salary models has changed how practitioners view their productivity.Practice owners need to create a culture that encourages productivity and engagement.Structured planning and clear objectives can help manage productivity effectively.Feedback from colleagues can help measure engagement and productivity.Practitioners should be encouraged to take on responsibilities beyond patient care.Adapting to generational changes in expectations is essential for practice success.Creating opportunities for professional development can enhance engagement. Chapters00:00 Introduction to Healthcare Business Thrivecast01:10 The Importance of Productivity in Healthcare03:58 Engagement vs. Productivity: A Generational Perspective08:03 Salary vs. Commission: Shifting Payment Models10:43 Incentivising Productivity in a Salary-Based Model14:21 Delegation and Responsibility in Practice Management17:57 The Role of Planning in Enhancing Productivity22:26 Measuring Engagement and Productivity25:07 Key Takeaways and Tips for PractitionersInstagram@hcbthrivecast