Productivity Pulse Future Ready Retail Benchmarking Report SPECIAL episode artwork

EPISODE · Apr 20, 2026 · 14 MIN

Productivity Pulse Future Ready Retail Benchmarking Report SPECIAL

from ReThink Productivity Podcast

Send us Fan MailSue, Simon, & James share the top-line findings from ReThink Productivity Future Retail Ready Benchmarking Report and explain how a £6.25bn opportunity could be unlocked. They walk through six golden rules to improve store performance, protect customer experience, and avoid hidden workload that quietly harms sales.• Why retailers feel the squeeze after the ‘easy wins’ are gone• The efficiency index and why 80% is the realistic target• How running above 80% removes the cushion for peaks• The productivity paradox where cost cuts can damage sales• Managing capacity intelligently with better demand modelling• Simplifying security so tagging does not erode profitability• Unlocking self-checkout by reducing interventions and friction• Designing services deliberately so complexity does not swamp teams• Deploying technology pragmatically with training and real ROIDownload the report, have a read, get in touch with any questions  #theproductivityexpertsRegister for the 2026 Productivity ForumDownload a copy of our first ReThink Productivity Retail ReportConnect to Simon on LinkedInFollow ReThink on LinkedIn 

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Send us Fan Mail Sue, Simon, & James share the top-line findings from ReThink Productivity Future Retail Ready Benchmarking Report and explain how a £6.25bn opportunity could be unlocked. They walk through six golden rules to improve store performance, protect customer experience, and avoid hidden workload that quietly harms sales. • Why retailers feel the squeeze after the ‘easy wins’ are gone • The efficiency index and why 80% is the realistic target • How running above 80% removes the ...

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