Prof. Anuj Kapoor Explores Emotional AI: Where Technology Meets Humanity

We are delighted to have Prof. Anuj Kapoor join us for today’s podcast episode. As a renowned academic and researcher in marketing, his expertise spans digital video advertising, AI-human interaction, and digital platforms, making him the perfect guest to share invaluable insights on these transformative topics. The rise of Artificial Intelligence (AI) has transformed industries and daily life, but emotional intelligence (EI) - the ability to understand and respond to human emotions - remains a critical missing piece. This limits AI's effectiveness in areas like healthcare, education, and customer service, where empathy is essential. Integrating EI into AI involves teaching machines to detect emotional cues like tone, facial expressions, and context, using advancements in natural language processing and sentiment analysis. Applications include empathetic chatbots and emotionally aware assistants, offering personalized experiences, better decision-making, and enhanced trust. However, challenges like ethical concerns and cultural diversity in emotions require collaborative efforts across disciplines. Bridging technology and empathy is the next step in creating human-centric AI for a more inclusive future. In this episode, Prof. Anuj Kapoor shares valuable insights from his research topic on, "Emotional Intelligence in AI: Bridging the Gap Between Technology and Empathy." Prof. Anuj Kapoor is currently an Assistant Professor of Marketing at the esteemed Robert J. Trulaske, Sr. College of Business, University of Missouri. He brings a vast fountain of knowledge and expertise, significantly enhancing the academic landscape with his insightful contributions. This podcast is brought to you by Global Management Consultancy. For more information, please visit www.globalmanagementconsultancy.com. Disclaimer: A. The background music used in this video is the property of its respective developer and is protected by Copyright. Although it is a free version, Business Talk, Global Management Consultancy and Deepak Bhatt do not hold the rights to this music. B. Prof. Anuj Kapoor has generously shared profound insights from his research topic, "Emotional Intelligence in AI: Bridging the Gap Between Technology and Empathy," during his appearance on the Business Talk Podcast Channel. The uploaded video contains copyrighted material; therefore, any modifications to graphics, music, or the presence of the author or host are strictly prohibited.