Prof Robyn Clay-Williams Designing Emergency Departments

Sharon Todd chats to Professor Robyn Clay-Williams about Emergency Department design for underserved cohorts. Robyn leads a research program at the Australian Institute of Health Innovation, Macquarie University, in the field of human factors in healthcare. Over a career spanning nearly 45 years in aviation and healthcare, Robyn has worked extensively to develop and evaluate systems to make them fit for purpose and easier to use. Robyn provides expert advice to policymakers, clinicians, researchers and consumers across Australia and globally, and has made international contributions, including invited lectures, to universities in the US, Europe and South America. Currently Robyn is leading a team to develop new models of care to improve Emergency Department performance, and patient experience and outcomes for five vulnerable patient cohorts: older adults, ethnic minorities, people living with disability, people living with mental illness, and Indigenous Australians. Her 2019 TEDx talk on human factors is available on the global TED.com platform. Prior to her academic career, Robyn was a Royal Australian Air Force test pilot.This podcast is brought to you by the Human Factors and Ergonomic Society of Australia. If you like this podcast please make us your favourite on your podcast app. If you want to find out more about Human Factors and Ergonomics or if you have a question about this podcast please go to the HFESA website ergonomics.org.au and make your request via our contact page. DISCLAIMER Please find our full disclaimer at: www.ergonomics.org.au/term-conditions/This content is for informational purposes only, does not constitute advice and should not be considered as a replacement for professional judgment in clinical, research, academic, or other expert fields. Views expressed by speakers and guests are their own and do not necessarily represent the view of HFESA. HFESA makes no guarantees and accepts no liability in connection with the accuracy and currency of this content and does not endorse any specific service, publication or entity mentioned. Unauthorised reproduction, distribution, duplication, modification, or exploitation of this podcast content is strictly prohibited. You are  prohibited from recording, copying, or storing content for commercial purposes, using automated processes to extract or collect content, creating derivative works from the content, or using content for artifici...