Profasee Founder on Hiring, Firing, More

Chad Rubin is an ecommerce pioneer and serial entrepreneur. Profasee, an Amazon repricing tool, is his fourth company, having founded Crucial (a seller of vacuum and coffee filters), Prosper Show (an Amazon conference), and Skubana (an order management platform). He's hired a lot of employees, in other words. He's also fired a lot — over 100, he says.His employee screening process now involves an IQ test to evaluate long-term potential. But his key metric on employee success is happiness, believing an unhappy employee is a low performer. "Success with employees stems from happiness," he told me. "When I have a one-on-one employee meeting, I typically start by asking if they're happy."For an edited and condensed transcript with embedded audio, see: https://pec-ly.com/?6oK9For all condensed transcripts with audio, see: https://www.practicalecommerce.com/tag/podcasts******The mission of Practical Ecommerce is to help online merchants improve their businesses. We do this with expert articles, podcasts, and webinars. We are an independent publishing company founded in 2005 and unaffiliated with any ecommerce platform or provider. http://www.practicalecommerce.com