Professional Etiquette in the Zoom Era

The Florida Supreme Court has partnered with the Bar to declare November “Legal Professionalism Month” and is asking members to rededicate themselves to the highest ideals of professionalism and civility in all they do.  To close out the month and as reference going forward, we thought we'd discuss how to navigate the new normal as it pertains to our virtual or socially distanced workplace interactions with colleagues and clients. In today’s episode hosts Christine Bilbrey and Karla Eckardt are joined by Mr. Manners himself, Thomas Farley, to discuss all our modern professional etiquette dilemmas.Thomas P. Farley is a keynote speaker, workshop leader, syndicated columnist, and TV commentator. His clients have included the United States Department of Commerce, the Estée Lauder Companies, JPMorgan Chase, the Walt Disney Corporation, Bank of America, the American Automobile Association (AAA), the U.S. Army, Viacom, Toyota, and UPS. Thomas is a regular and popular guest on the NBC Today show, where he fields questions on modern-day manners issues. In 2017, he debuted “Manners on the Move,” a special multi-part Today show series that examined incivility in America. His syndicated weekly column, “Ask Mister Manners,” appears in Tribune publications throughout the United States. His insights appear regularly in other media as well, including the Rachael Ray show, Inside Edition, Dr. Oz, the New York Times, the Los Angeles Times, Wired and Money magazines, USA Today, CNN, VH1, and ABC. Thomas is a graduate of New York’s Fordham University. He has been a guest lecturer at New York University’s School of Continuing and Professional Studies, and he edited the anthology “Modern Manners: The Thinking Person’s Guide to Social Graces.”This podcast has been approved by The Florida Bar Continuing Legal Education Department for 1 hour of General CLE credit including 1 hour of Professionalism CLE credit. Course #5680.REFERENCED RESOURCES:Thomas P. Farley - Mister MannersWorkshopsAsk Mr. MannersThe Florida Bar's Henry Latimer Center for ProfessionalismLegal Professionalism in the Electronic AgeBest Practices for Professional Electronic Communication