Project Command Rewind: Getting New Equipment in Service

Not every equipment deployment is a success. Too often, new tools, apparatus, software, and technology are purchased with good intentions but struggle to gain traction once they reach the field. In this Project Command Rewind episode, we revisit one of the most important topics in fire service project management: how to successfully deploy new equipment. From initial planning and stakeholder engagement to communication, training, implementation, and evaluation, we break down the steps that separate successful rollouts from costly failures. Whether you're introducing new apparatus, SCBA equipment, radios, EMS devices, software platforms, or specialized tools, this episode provides a practical framework for getting personnel on board, reducing resistance to change, and ensuring your investment delivers real operational value. If you've ever wondered why some equipment becomes indispensable while other initiatives quietly fade away, this episode is for you.