£1B Ecom Operator Shares His Best Advice (What e-com founders get wrong) episode artwork

EPISODE · Jul 10, 2026 · 1H 8M

£1B Ecom Operator Shares His Best Advice (What e-com founders get wrong)

from D2C Diaries · host Loukas Hambi and Olly Hudson

Paul Gedman has been in DTC longer than almost anyone we've had on the podcast - from joining The Hut Group in 2009 with 40 employees, and over nine years scaling it to £1 billion in revenue via ten acquisitions (including Look Fantastic), to now running eComplete, where he's building a model that competes directly with private equity for e-commerce acquisitions.Paul breaks down why every DTC era is defined by a different arbitrage opportunity, what actually happens once a founder takes on investment (his "5-a-side to 11-a-side" analogy is a good one), and the brutal real odds of a successful DTC exit - he puts it at 1 in 1,600 founders who get out with more than 50% of the value. We also get into why 80% of exit processes fail, the prep work founders skip that kills deals months later, and how eComplete is trying to build a hybrid model that gives founders a better shot.🚨🚀 If you're a brand spending £100K/month, we'll run your ads. Apply for your growth roadmap: https://eu1.hubs.ly/H0wQ_DM0This podcast is proudly sponsored by Sathi. SATHI is the affiliate platform built for Shopify brands that want the truth about their program. Cookieless multi-touch attribution shows you which affiliates drove the sale. AI-powered fraud engine catches leaked codes and self-referrals before your payout goes out. Ambassadors climb commission tiers, earn booster rewards, and see exactly what they need to unlock next. Payouts, invoices, and tax forms happen in one click.D2C Diaries listeners get 20% off, free migration from their current setup, and onboarding support from their team.Book a demo: https://mysathi.io/demo?utm_source=soarwithus&utm_medium=podcast&utm_campaign=d2c_diariesFollow Olly: https://linktr.ee/ollyhudsonFollow Paul: https://www.linkedin.com/in/paul-gedman-626b0666/ Follow D2C Diaries https://www.tiktok.com/@d2c_diaries / https://www.instagram.com/d2c_diaries/

Paul Gedman has been in DTC longer than almost anyone we've had on the podcast - from joining The Hut Group in 2009 with 40 employees, and over nine years scaling it to £1 billion in revenue via ten acquisitions (including Look Fantastic), to now running eComplete, where he's building a model that competes directly with private equity for e-commerce acquisitions. Paul breaks down why every DTC era is defined by a different arbitrage opportunity, what actually happens once a founder takes on ...

NOW PLAYING

£1B Ecom Operator Shares His Best Advice (What e-com founders get wrong)

0:00 1:08:08

No transcript for this episode yet

We transcribe on demand. Request one and we'll notify you when it's ready — usually under 10 minutes.

Customers Who Click Will Laurenson Do you want actionable advice from the best and brightest eCommerce & D2C professionals? Customers Who Click presents D2C eCommerce specific advice to keep your customers clicking.In each episode, you’ll learn from experts sharing tools, success stories and insights on how to grow your eCommerce business.Will Laurenson interviews marketing leaders, from companies such as Fiverr, Virgin Pure, and Jellyfish Group, to help you understand the complete customer journey, their expectations and what is important for the growth of your eCommerce business. We will discuss a variety of industry tools and methods, such as search engine optimization, social media, conversion rate optimization, customer loyalty, referral marketing, and more.Join me, Will Laurenson of Customers Who Click, as we fight to keep your customers clicking! The (R)EV Diaries - EVs in Rural America Electric Cars - Electric Vehicles Ben Jones Electric Vehicles are everywhere. All major car manufacturers, from the highest-end performance brands to the lowest-end utilitarian family wagons, are working to produce an EV option for the marketplace. Battery capacity breakthroughs and concept cars shrouded in secrecy dominate the news. Here in America, public charging infrastructure is popping up… in big cities where consumers are realizing they can electrify their commute and save 70% on fuel costs. But what about small-town America? Ben Jones, an electrical engineer for an distribution cooperative in southeastern Kentucky believes so. He’s been exposed to EVs and charging infrastructure projects for his utility. Ben believes that EVs need to be in every town and the right combination of battery range and charging options make electric cars very attractive to rural inhabitants. But that was not always the case. The EV Diaries chronicle Ben’s conversion from skeptic to being a self-appointed EV ambassador. He talks about h THE VAMPIRE DIARIES Himanshi Naruka Hey guys, I just finished watching the show "The Vampire Diaries", I just loved it 😍 So now I have decided to read the books and take you all with me through this reading journey. ❤️ The Honey Badger Diaries Aaron van Wirdum in lockdown As coronavirus sweeps the globe......civil liberties are threatened......physical cash is abandoned......money printers go brrr......and bitcoin is halvening.

Frequently Asked Questions

How long is this episode of D2C Diaries?

This episode is 1 hour and 8 minutes long.

When was this D2C Diaries episode published?

This episode was published on July 10, 2026.

What is this episode about?

Paul Gedman has been in DTC longer than almost anyone we've had on the podcast - from joining The Hut Group in 2009 with 40 employees, and over nine years scaling it to £1 billion in revenue via ten acquisitions (including Look Fantastic), to now...

Can I download this D2C Diaries episode?

Yes, you can download this episode by clicking the download button on the episode player, or subscribe to the podcast in your preferred podcast app for automatic downloads.
URL copied to clipboard!