EPISODE · Jul 10, 2026 · 1H 8M
£1B Ecom Operator Shares His Best Advice (What e-com founders get wrong)
from D2C Diaries · host Loukas Hambi and Olly Hudson
Paul Gedman has been in DTC longer than almost anyone we've had on the podcast - from joining The Hut Group in 2009 with 40 employees, and over nine years scaling it to £1 billion in revenue via ten acquisitions (including Look Fantastic), to now running eComplete, where he's building a model that competes directly with private equity for e-commerce acquisitions.Paul breaks down why every DTC era is defined by a different arbitrage opportunity, what actually happens once a founder takes on investment (his "5-a-side to 11-a-side" analogy is a good one), and the brutal real odds of a successful DTC exit - he puts it at 1 in 1,600 founders who get out with more than 50% of the value. We also get into why 80% of exit processes fail, the prep work founders skip that kills deals months later, and how eComplete is trying to build a hybrid model that gives founders a better shot.🚨🚀 If you're a brand spending £100K/month, we'll run your ads. Apply for your growth roadmap: https://eu1.hubs.ly/H0wQ_DM0This podcast is proudly sponsored by Sathi. SATHI is the affiliate platform built for Shopify brands that want the truth about their program. Cookieless multi-touch attribution shows you which affiliates drove the sale. AI-powered fraud engine catches leaked codes and self-referrals before your payout goes out. Ambassadors climb commission tiers, earn booster rewards, and see exactly what they need to unlock next. Payouts, invoices, and tax forms happen in one click.D2C Diaries listeners get 20% off, free migration from their current setup, and onboarding support from their team.Book a demo: https://mysathi.io/demo?utm_source=soarwithus&utm_medium=podcast&utm_campaign=d2c_diariesFollow Olly: https://linktr.ee/ollyhudsonFollow Paul: https://www.linkedin.com/in/paul-gedman-626b0666/ Follow D2C Diaries https://www.tiktok.com/@d2c_diaries / https://www.instagram.com/d2c_diaries/
What this episode covers
Paul Gedman has been in DTC longer than almost anyone we've had on the podcast - from joining The Hut Group in 2009 with 40 employees, and over nine years scaling it to £1 billion in revenue via ten acquisitions (including Look Fantastic), to now running eComplete, where he's building a model that competes directly with private equity for e-commerce acquisitions. Paul breaks down why every DTC era is defined by a different arbitrage opportunity, what actually happens once a founder takes on ...
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£1B Ecom Operator Shares His Best Advice (What e-com founders get wrong)
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