Psychological Safety
from Unshakeable Influence Podcast Hosted by Daniel Kimble
Returning guest co-host Lisa Dempsey, CEO and Founder of Leadership Labs International, and I discuss the what, why, and how of psychological safety. What is it? Why is it important? How can we put it into action? Here are a few key highlights from our discussion. Amy Edmondson coined the term "Psychological Safety" as the belief that "one will not be punished or humiliated for speaking up with ideas, questions, concerns, or mistakes" Psychological safety is foundational for an effective leader The costs of the absence of psychological safety Benefits of making uncomfortable conversations welcome in our teams The three levels of connection: to ourselves, to others, to something bigger than ourselves Trust as a by-product of psychological safety The power of asking more than we tell Recognizing the gap between Intention and Impact Cultivating safety in open feedback Naming the elephant in the room The benefits achieved when psychological safety is present
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