Psychologist Explains Emotional Intelligence | Lisa Kaplin

What do you do when your body is telling you to run, and you're in the middle of a conversation with your boss? Lisa Kaplin started her career as a psychologist doing clinical work, then found coaching and never looked back. She has been coaching since 2011 and now splits her time between coaching individuals and groups and training new coaches at iPEC, where Karen and Eric earned their own coaching credentials. In this episode, Lisa joins Karen and Eric to talk about what emotional intelligence really looks like in everyday life. They explore why awareness is where behavior change begins, what to do in the moment stress takes over, and why Lisa believes emotional intelligence will matter even more in a world shaped by AI. Lisa also shares what happens when successful people never develop it, how to tell someone a hard truth by first asking permission, and why changing yourself is one of the most powerful ways to change the system around you. It's a conversation about self-awareness, the power of the pause, and learning that what you have is enough.

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Psychologist Explains Emotional Intelligence | Lisa Kaplin

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This episode was published on October 14, 2026.

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