(Pt. 2) Leading With Excitement: Building Engaged, High-Performance Teams with Mamee Double Decker

Join us in the latest episode of "Lead Change Heart Way" as we dive deep into the journey of change and leadership with Koo Lily, the founder of MQ Training and Consulting. This episode features insightful conversations with esteemed guests from Mommy Double Decker, exploring their unique approach to fostering excitement and curiosity in both customers and employees.Key points discussed include:- The significance of quality, value, and excitement (QVE) in driving brand strategy.- Innovative onboarding and employee development practices that enhance engagement and appreciation for frontline workers.- Creative approaches to attracting and retaining young talent by fostering a culture of excitement and hands-on experience.Connect with Zenas Kok on LinkedInhttps://www.linkedin.com/in/zenas-kok-39101797/Connect with Wai Kee Lai on LinkedInhttps://www.linkedin.com/in/wai-kee-lai-6bb86223/ Connect with our Founder Koo Lily on LinkedInhttps://www.linkedin.com/in/koolily/About the host Koo Lily: Koo Lily founded mq Training two decades ago with a simple belief: transformation begins with people. With over 30 years of experience, she has worked with global enterprises, leading financial institutions, and industry giants across Oil & Gas, Retail, IT, Services, and Manufacturing—helping leaders grow, cultures strengthen, and organizations change in meaningful ways.Her approach combines Training, Coaching, and Consulting, delivering practical solutions that are relevant and aligned with business goals. Along the way, she has guided 500+ corporate clients and 15,000 leaders and professionals across Asia, always weaving in the values of Humanity, Empathy, Authenticity, Resilience, and Trust.Today, she continues her mission through a unique HEART with ART approach—inviting others to walk alongside her in creating transformation that is both human and lasting.𝐋𝐨𝐨𝐤𝐢𝐧𝐠 𝐭𝐨 𝐝𝐫𝐢𝐯𝐞 𝐫𝐞𝐚𝐥, 𝐬𝐮𝐬𝐭𝐚𝐢𝐧𝐚𝐛𝐥𝐞 𝐜𝐡𝐚𝐧𝐠𝐞 𝐟𝐮𝐞𝐥𝐞𝐝 𝐛𝐲 𝐇𝐄𝐀𝐑𝐓—𝐭𝐡𝐫𝐨𝐮𝐠𝐡 𝐬𝐩𝐞𝐚𝐤𝐢𝐧𝐠, 𝐜𝐨𝐚𝐜𝐡𝐢𝐧𝐠, 𝐇𝐞𝐀𝐑𝐓 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐭𝐢𝐚𝐥 𝐬𝐞𝐬𝐬𝐢𝐨𝐧𝐬, 𝐨𝐫 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠?Feel free to contact me or visit our socials✉ [email protected] 📞 +60 19-314 2188🌐 Websitehttps://www.koolily.net/📸 Instagram https://www.instagram.com/koo.lily/📸 Facebook https://www.facebook.com/koo.lilyAbout mq Training Coaching Consulting At mq Training, we believe that true transformation happens through people. We focus in helping organisations' people and culture development through:✔ Leadership Development – From self-mastery to leading teams and organizations✔ Establishing a Coaching Culture – Embedding coaching principles across all levels✔ Customer-Centric Culture – Shaping mindsets and behaviors across the organization, inside out✔ Leading Change – Fostering positivity and resilience in transformation✔ Effective Communication – Elevating clarity, influence, and engagementConnect with MQ Training Coaching ConsultingConnect with us on LinkedInhttps://www.linkedin.com/company/mqtrainingcoachingconsulting/?viewAsMember=true🌐 Websitehttps://mq.com.my/Sign up for our weekly newsletter, give yourself a dose powerful learning and reflectionshttps://mq.com.my/contact-us/Facebookhttps://www.facebook.com/MQTrainingCoachingConsulting/**Timestamp Chapters:**00:00 - Introduction and Background01:05 - Guests Introduction02:35 - Creating Excitement: The Blue Monster Story06:45 - Understanding QVE in Brand Strategy10:40 - Effective Onboarding Practices15:30 - Recruiting Young Talent: Engagement Activities20:00 - The Role of Learning in Employee Development25:10 - Case Study: MOMMY University Overview30:15 - Building Strong Teams through Camaraderie35:00 - Final Thoughts on Workplace Excitement