PTA FUNK: Mimik in der Apotheke

from PTA FUNK · host DAS PTA MAGAZIN

Ein Stirnrunzeln, eine hochgezogene Augenbraue: Die Mimik der Kunden verrät PTA oft mehr als tausend Worte. Im Podcast PTA FUNK erklärt Mimikexperte Dirk Eilert, warum non verbale Kommunikation in der Apotheke so wichtig ist und wie PTA trotz Maske Freundlichkeit ausstrahlen können. (17:08 min)

Episode metadata supplied by the publisher feed · Published Apr 13, 2021

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PTA FUNK: Mimik in der Apotheke

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