Public Feedback: A New Twist on Judging Your Leadership, Pros and Cons

It's called 360 degree feedback, the process of staff judging bosses publicly online. It's being viewed as a threat by some and an opportunity to be harnessed by others. In this segment we look at the pros and cons of having your leadership performance judged publicly, by staff, online. Linda A. Hill is the Wallace Brett Donham Professor of Business Administration at the Harvard Business School. She is the faculty chair of the Leadership Initiative and has chaired numerous HBS Executive Education programs, including the Young Presidents' Organization Presidents' Seminar and the High Potentials Leadership Program. She is the author, with Kent Lineback, of the best seller Being the Boss: The 3 Imperatives of Becoming a Great Leader and the author of Becoming a Manager: How New Managers Master the Challenges of Leadership (2nd Edition).