Public health leadership in turbulent times: A conversation with Jerome Adams, MD, former US Surgeon General, part 3

In part three of Northwell’s 20-Minute Health Talk podcast, host Chethan Sathya, MD, and Jerome Adams, MD, former US Surgeon General, discuss the critical role of empathy and shared decision-making in healthcare communication, especially as public trust wavers. Amid rising frustrations with the healthcare system, Dr. Adams stresses the need for healthcare professionals to use empathetic, evidence-based dialogue to rebuild trust. He highlights the need for systemic change, advocating community engagement and upstream interventions in lieu of a mere sick-reimbursement model. He further reflects on his career trajectory and encourages aspiring physician leaders to leverage their credibility to make positive contributions, emphasizing continuous learning and adaptability in the evolving public health landscape. This is Part 3 of this series. Listen to Part 1 Listen to Part 2 About Northwell Health Northwell Health is New York State’s largest healthcare provider and private employer, with 28 hospitals, 890 outpatient facilities and more than 16,600 affiliated physicians. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn. Get the latest news and insights from our experts in the Northwell Newsroom: Press releases Insights Podcasts Publications Interested in a career at Northwell Health? Visit our career site and explore our many opportunities. Get more expert insights from leading experts in the field — Northwell Newsroom.  Watch episodes of 20-Minute Health Talk on YouTube.  For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, Instagram, X and LinkedIn.