Purchasing Power. People Power. Building the Teams Behind Better Buying Pt. 1 | Brian Emmerton

In this episode of Mission in Motion: A Minute with Maxwell, Heather Maxwell sits down with Brian Emmerton, President of Complete Purchasing Services, to explore an often-overlooked side of seniors’ living and healthcare: the purchasing and supply chain professionals who quietly make exceptional care possible.  Brian shares his journey from a 15-year-old working in a local pharmacy to leading a national group purchasing organization (GPO), and reflects on the leadership practices and cultural foundations that have helped him build a loyal, high-performing team.  In this episode, you’ll learn:  How GPOs work (and why they’re like Costco for senior living)Why “behind-the-scenes” roles are deeply purpose-drivenBrian’s leadership journey and early lessons in empowermentWhat it takes to build a culture where people stay and thrivePersonalized leadership in a multigenerational workforceHow growth and career paths look different for everyoneAbout Maxwell Management Group:This podcast is brought to you by Maxwell Management Group, a national executive search and education firm specializing in the continuing care and healthcare sectors. For nearly two decades, they’ve partnered with organizations to build values‑driven leadership, vibrant workplace cultures, and purpose‑led employer brands.Learn more: maxwellmanagementgroup.comChapters:00:00 – Welcome & Introduction to Brian02:18 – First Jobs & Early Lessons in Customer Service03:21 – From Dietary Aide to President: Career Journey05:36 – Mentors and Non-Traditional Career Paths07:03 – What Is a GPO? Costco for Senior Living09:08 – How Procurement Frees Time for Resident Care09:53 – Behind the Scenes: Careers in Purchasing & Supply Chain13:13 – Who Thrives in This Work? Skills & Attributes14:50 – Global Opportunities and Growth in a Larger Organization18:26 – Leadership Lessons: Trust, Empowerment & Lifelong Learning23:23 – Personalized Leadership & Recognition Across Generations31:58 – Building a High-Performing Culture & Great Team