Purpose-Built Gen AI for the Contact Center: Introducing ElevateAI by NICE (with Demos!) episode artwork

EPISODE · Sep 17, 2024 · 25 MIN

Purpose-Built Gen AI for the Contact Center: Introducing ElevateAI by NICE (with Demos!)

from CX Today · host CXToday.com

CX Today's Charlie Mitchell hosts Ashley Griggs, Head of Sales and Strategic Partnerships at ElevateAI by NICE.After an introduction to the NICE ElevateAI, we discuss:How to set up ElevateAIThe GenAI use cases within ElevateAIHow the "Ask Elevate" feature worksWhich models power ElevateAI's GenAI?We also share video demos throughout, bringing the solution to life.

Episode metadata supplied by the publisher feed · Published Sep 17, 2024

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Purpose-Built Gen AI for the Contact Center: Introducing ElevateAI by NICE (with Demos!)

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