Purpose, People, and Performance: John Teza on Shaping Brands and Leading Change

This week on Franchise Today, host Stan Friedmanwelcomes John Teza, a franchising veteran with more than 20 years of leadership experience across top-tier brands.John’s journey includes influential roles with Quiznos,Jersey Mike’s, and currently as CEO of Hand & Stone Massage and Facial Spa, one of the fastest-growing wellness franchises in North America. Known for his strategic vision, people-first leadership, and deep operational knowledge, John has helped shape some of the most recognized namesin the industry.In this episode, John discusses: Pivotal Moments that shaped his career What it takes to lead through transformation How to scale franchise systems sustainably His insights into the future of health and wellnessWhether you’re a franchisor, franchisee, or entrepreneur,John's story offers valuable takeaways and inspiration.