Purposeful design: creating a better user experience for citizens
from Reimagining Justice
In episode no. 79, guests Simon Goodrich, Co-founder and Luke Thomas, senior legal designer, Portable cover: Portable's work and its founders' motivation to do the work it does; Simon's journey from community radio and running a film festival to his current work; What prompted Portable's foray into justice issues and how design and technology can leverage high value tasks and have impact; Specific justice projects including with family violence, young people, wage theft issues and Amica; Luke shares his daily activities of a legal designer; The stage of the design process that both Luke and Simon think is most critical; What Luke has learned from working on numerous projects; Why Simon thinks constraints are good, and tips on navigating them; How to determine whether an organisation will succeed with a design project; Simon's creative ways to get around resourcing constraints to make a project happen; Whether online information, advice or dispute resolution will make the most difference; Broader actions that are required to improve people's experience of the law; Tips for effective multidisciplinary collaboration; Approaches that lead to better design outcomes; The one thing they want you to know about Portable; and Simon and Luke's definition of legal innovation! Proudly sponsored by Neota Logic Links: Portable Neota Logic Solution Gallery Neota Logic Churchill Trust Project Survey Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au Twitter - @ReimaginingJ Facebook – Reimagining Justice group
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