EPISODE · May 24, 2023 · 26 MIN
Pushing Reverse Logistics Forward
from Smart Supply Chain · host ALOM
In this age of booming ecommerce and heightened customer expectations, returns management is increasingly complex. This episode of Smart Supply Chain, featuring ALOM Vice President of Supply Chain Strategy Lisa Dolan, unpacks how reverse logistics significantly influences customer satisfaction and brand reputation, along with highlighting innovative strategies and solutions to navigate the ever-evolving returns environment.
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Pushing Reverse Logistics Forward
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