Putting on your phone face in the workplace- In today\'s workplace, we no longer meet face to face

Work is conducted on the phone, Skype or webinar software.  Our teammates and clients can be global.   We can be working across time zones, on the phone, with people we haven't met and still need to be productive!  Charlie and Eva discuss these challenges and the need for effective training and tools that help us communicate, listen and deliver by phone.  Â