EPISODE · Nov 22, 2021 · 52 MIN
Putting the Business into SLO Automation with John Kelly
from PurePerformance · host PurePerformance
What are good business level objectives (BLOs) besides conversion rates? Who is responsible for defining them? Who needs to report and who is held accountable?We invited John Kelly, Sales Engineer at Dynatrace, to answer those and even more questions. John – aka Tech Shady - has been helping our customers over the past years to implement business level reporting for their critical applications. It was exciting to hear that there is much more than your classical availability or conversion rate business metrics. The one we think is really exciting is Engagement Rate. So – tune in and learn for yourselfShow links:John Kelly on Linkedinhttps://www.linkedin.com/in/john-kelly-b22b992/John Kelly on Twitterhttps://twitter.com/JohnKelly17
What this episode covers
What are good business level objectives (BLOs) besides conversion rates? Who is responsible for defining them? Who needs to report and who is held accountable?We invited John Kelly, Sales Engineer at Dynatrace, to answer those and even more questions. John – aka Tech Shady - has been helping our customers over the past years to implement business level reporting for their critical applications. It was exciting to hear that there is much more than your classical availability or conversion rate business metrics. The one we think is really exciting is Engagement Rate. So – tune in and learn for yourselfShow links:John Kelly on Linkedinhttps://www.linkedin.com/in/john-kelly-b22b992/John Kelly on Twitterhttps://twitter.com/JohnKelly17
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Putting the Business into SLO Automation with John Kelly
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