Putting the Customer Ahead of Technology with Randi Gladstone, RMG Digital Consulting episode artwork

EPISODE · Jun 4, 2026 · 44 MIN

Putting the Customer Ahead of Technology with Randi Gladstone, RMG Digital Consulting

from The Phygital Marketing Podcast · host Sotto

RMG Digital Consulting Founder Randi Gladstone joins Host Lindsey Buxman on The Phygital Marketing Podcast to talk CRM, AI, and customer loyalty.    You’ll hear:   → Why your tech can’t be your strategy → Why customer experience is still more important than your use of AI → How to be more intentional with how you’re using AI → How to execute better with AI → How to truly know your customer   🔗 Connect with Randi Gladstone & RMG Digital Consulting:  https://www.rmg-dc.com/ https://www.linkedin.com/in/randi-gladstone/   🔗 Connect with Lindsey Buxman & Sotto: https://www.withsotto.com/ https://www.linkedin.com/company/withsotto/ https://www.linkedin.com/in/lindseybuxman/

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Putting the Customer Ahead of Technology with Randi Gladstone, RMG Digital Consulting

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