Putting the inspector to the test: quality ratings and the CQC

How good is care in the NHS and social care system? What does a hospital inspection actually look like? We talk about quality of care and regulation with Chris Day, Director of Engagement at the CQC, and Ruth Robertson and Simon Bottery from The King's Fund. Related reading Impact of the Care Quality Commission on provider performance: room for improvement? CQC's State of Care report CQC, the state of care and system-level regulation What is social care and how does it work?