Q and A Pt. 9 - Empathy, demanding customers, agent turnover, de-escalation techniques, and unique training expertise

from Call Center Confidential · host Trey_Briggs

In this episode, Trey answers questions regarding empathy, demanding patients, agent turnover, de-escalation techniques, and how to create perfect service. Trey offers industry-leading solutions based on unique training knowledge and expertise.

Episode metadata supplied by the publisher feed · Published Jan 18, 2024

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Q and A Pt. 9 - Empathy, demanding customers, agent turnover, de-escalation techniques, and unique training expertise

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This episode is 20 minutes long.

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This episode was published on January 18, 2024.

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