Q & A WIth CityWest

Roy L Hales/ Cortes Currents - There are a lot of would-be customers who were not connected to CityWest for various reasons. In Tiber Bay and Red Granite Road, for example, the problem was allegedly that the route was across solid rock. I do not know why some of the customers in the southern tip of Cortes (like Siskin Lane and South Point Road) were not connected, only that there were a large number of them. I'm also aware that CityWest customers in the Whaletown area have recently been connected. Are there parts of Cortes that, for one reason or another, you will not be able to service? The Cortes fibre project is being built in phases, so not every eligible property is connected at the same time. As each phase of construction is completed, additional homes become eligible for service. While some areas present more complex engineering or construction challenges than others, our goal is to make fibre internet available to as many residents as possible. This is an aerial fibre build, which allows us to reach the vast majority of homes on Cortes Island. There may be a small number of properties in particularly remote or difficult-to-access locations that won’t have service. Residents may notice that one neighbourhood is connected while another is still waiting. That's a normal part of a phased infrastructure project. We appreciate the community's patience as construction continues. Q: I heard rumours of a grant to enable you to finish the job. Is there any truth to this rumour and, if so, will it be enough to connect all of Cortes Island? Or are parts of the island too difficult to connect? Yes. In 2021, CityWest entered into a funding agreement to bring fibre internet to households on Cortes Island. In January 2026, that agreement was amended to provide funding for an additional 186 households that were not included in the original scope. The additional funding allows us to expand the network and reach significantly more residents than originally planned. Construction will continue in phases as engineering, permitting and build work progresses.