Q and HEY, Part 1
from REWORK Hosted by 37signals
Jason Fried and David Heinemeier Hansson held a livestream session where they answered audience questions about Hey, Basecamp's new email service. In Part One, they discuss feature requests, customer support, and plans for hiring. The full Q&A can be viewed on YouTube. Show Notes HEY.com - 00:10 Jason Fried on Twitter | DHH on Twitter - 00:24 Jason and David's remote work Q&A, Part 1 and Part 2 - 1:03 Q1: What's your suggestion for managing the Feed? - 1:29 Q2: What are you going to do about signatures? - 5:03 Q3: What's a feature you've gotten the most requests for that you won't bring to HEY? - 6:13 Q4: Who led UI/UX for HEY, and do you do any user research? - 8:48 Q5: What's the intended purpose of the Previously Seen section? - 9:57 Q6: Having support with actual humans for an email service seems unique. Are you planning to lean into that with your marketing? - 11:33 Q7: What's your vision for enterprise HEY adoption? - 13:49 Q8: What about accessibility? - 16:11 Q9: What about recruiting? - 16:45 Q10: Do you recycle email addresses after someone stops paying? - 20:05 Q11: Do you offer monthly subscriptions? - 22:35 Q12: Now that you've launched, is there anything you wish you would have done differently? - 26:07 @heyhey on Twitter - 31:50
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What this episode covers
Jason Fried and David Heinemeier Hansson held a livestream session where they answered audience questions about Hey, Basecamp's new email service. In Part One, they discuss feature requests, customer support, and plans for hiring. The full Q&A can be viewed on YouTube. Show Notes HEY.com - 00:10 Jason Fried on Twitter | DHH on Twitter - 00:24 Jason and David's remote work Q&A, Part 1 and Part 2 - 1:03 Q1: What's your suggestion for managing the Feed? - 1:29 Q2: What are you go...
Chapters
- 1:28 Q1: What's your suggestion for managing The Feed?
- 5:03 Q2: What are you going to do about signatures?
- 6:13 Q3: What's one feature you've gotten the most requests for which you won't be bringing to Hey?
- 8:48 Q4: Who led the UX/UI design of Hey and did the team do any user research as part of the process?
- 9:57 Q5: What's the intended purpose of the Previously Seen section?
- 11:32 Q6: Having support with actual humans for an email service seams unique. Are you planning to lean into that heavily in your marketing?
- 13:49 Q7: What's your vision for enterprise Hey adoption?
- 16:11 Q8: What about accessibility?
- 16:45 Q9: What about recruiting?
- 20:05 Q10: Do you recycle email addresses after someone stops paying?
- 22:34 Q11: Do you offer monthly subscriptions?
- 26:06 Q12: Now that you've launched, is there anything you wish you would have done differently?
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