Qantas' High Court loss further erodes a reputation already in tatters — and perhaps beyond repair

"We sincerely apologise" Three humiliating words from Qantas that underscore the enormity of the High Court loss which has handed the Transport Workers Union an unlikely, but hard-fought, victory after more than a decade of industrial warfare. It's a far cry from October 2011 when then Qantas chief executive Alan Joyce grounded the entire airline — domestically and globally — in a brazen Saturday afternoon response to industrial action by three key aviation unions.