Quality Care from the Inside Out with Lisa Mitchell

How do healthcare organizations maintain high-quality, person-centered care while navigating complex regulations and a rapidly changing healthcare landscape?In Episode 22 of the Midland Moment Podcast, we sit down with Lisa Mitchell, Director of Health Plan Quality and Compliance for Midland Care PACE, to discuss her unique career journey from physical therapy to healthcare quality and compliance. Lisa shares how her clinical background shaped her approach to improving care, ensuring regulatory excellence, and supporting innovative healthcare programs that help older adults remain independent in their communities.The conversation explores the PACE model, the importance of quality improvement, Midland Care’s commitment to person-centered care, and the challenges and opportunities facing healthcare providers—especially in rural communities. Lisa also offers insight into how healthcare professionals can discover new career paths and make a meaningful impact beyond direct patient care.Whether you work in healthcare, care for an aging loved one, or are interested in the future of community-based healthcare, this episode provides a valuable perspective on the work happening behind the scenes to improve outcomes for patients and families.