Quality Disputes: Legal Protections for Buyers in China's Legal System

In this episode, we go into the intricacies of the Chinese legal system and explore the legal protections available for buyers who receive bad or fake products from Chinese suppliers so you can protect your business effectively. Sofeast CEO Renaud Anjoran is joined by Jessica Xu, a senior trial litigator and legal counsel for various government bodies and private enterprises, and Clive Greenwood, a senior compliance counsel and award-winning technical legal consultant both from Liangma Law Firm in Shenzhen. They discuss advice for Western companies facing quality disputes with Chinese suppliers, emphasizing the importance of due diligence, clear communication, and establishing rigorous quality agreements. Jessica and Clive also shed light on the legal recourse available in China, including the process of taking legal action, the significance of evidence, and the potential to sue for consequential damages. Real-life case examples illustrate the challenges and strategies involved in navigating these disputes.   Show Sections 00:00 - Greetings and introduction of our guests. 02:35 - What advice is there for Western companies in a dispute over product quality? 07:29 - Pursuing Legal Action in China. 12:03 - Suing for consequential damages. 16:44 - How legal cases where a foreign buyer takes Chinese suppliers to court work. 23:08 - Actions against fake certifications. 29:04 - Escalating to litigation. 31:25 - Conclusion. 33:53 - Wrapping up.   Related content... Risks A China-Based Manufacturer Faces When Making Products That Don’t Comply With The Export Country’s Laws? (Seminar) Possible Risks and Insurance Manufacturers and Buyers need in China [Podcast] How to Claim Compensation from a Supplier? | Disputes With Chinese Suppliers Q&A (Volume 18) Get support from Sofeast to cover your bases with Combined Supplier Due Diligence Checks (Best Results & Value) Visit the Liangma firm's website here.   Get in touch with us Connect with us on LinkedIn Send us a tweet @sofeast Prefer Facebook? Check us out on FB Contact us via Sofeast's contact page Subscribe to our YouTube channel Get in touch with us Connect with us on LinkedIn Contact us via Sofeast's contact page Subscribe to our YouTube channel Prefer Facebook? Check us out on FB