Quality revelations: From SLO to better listening - Ep 108

In episode 108 of This Week in Quality, host Simon Tomes flies solo for a lively Friday session full of news, bugs, and community updates. The show opens with a real inbox mystery when some attendees receive four reminder emails for the same event. Simon then shares announcements about Professional Membership now including in-person events, new course completion badges, and highlights from MoTaCon 2025, including Rahul Parwal’s photo collection and new talks going live.On stage, Stan Desyatnikov joins for the first time to reflect on balancing manual and automated testing in a long-term project. Ady Stokes shares a simple badge completion tip and updates on the Software Quality Engineering Certificate, while Eamon Droko talks about learning accessibility testing and becoming a conduit for community knowledge. Ben Dowen introduces Service Level Objectives (SLOs) as a practical way to define and measure quality.To close, Judy Mosley expands on her new article “Quality Insight: How to Ignite Quality Conversations,” exploring how listening and curiosity help teams connect around quality. From bug reports and badges to principles and people, this episode celebrates how the Ministry of Testing community keeps quality at the heart of everything they do.