Quand le chatbot se trompe, qui est responsable?

What this episode covers

Les chatbots, ces agents conversationnels dopés à l’IA, sont capables de dialoguer, conseiller, parfois même de rassurer. Il devient difficile de distinguer une réponse automatisée de celle d’un employé en chair et en os. Mais derrière cette efficacité apparente se cachent des failles, dans ce cas, à qui la responsabilité, à l'entreprise ou au client ?

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Frequently Asked Questions

How long is this episode of A Bon Entendeur ‐ RTS?

This episode is 26 minutes long.

When was this A Bon Entendeur ‐ RTS episode published?

This episode was published on June 2, 2026.

What is this episode about?

Les chatbots, ces agents conversationnels dopés à l’IA, sont capables de dialoguer, conseiller, parfois même de rassurer. Il devient difficile de distinguer une réponse automatisée de celle d’un employé en chair et en os. Mais derrière cette...

Can I download this A Bon Entendeur ‐ RTS episode?

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