Questions for Continuous Improvement

The end of a year is a great time to reflect. How far have we gone over the year? Did we hit our goals? If not, what kept us from achieving them? In this episode, Dr. Janet Pilcher describes a process that engages employees in reflective conversations to keep our organizations moving in the right direction. This episode answers questions such as:How can we give our team members a chance to meaningfully contribute in reflective discussions?Why is this process a non-threatening way to gain insight from employees?How can we use reflections in our one on one monthly meetings?Recommended Resources:  Plus/Delta, Plus/Delta Process, Plus/Delta Leadership Challenge & Monthly MeetingsRecommended Podcasts: Continuous Improvement: Where Do You Start?, Improve by Measuring What Matters, Identify Barriers to Change & Creating Cultures of Improvement