EPISODE · Aug 7, 2023 · 13 MIN
Quick Hitter: Online Scheduling with Dr. Manning
from Practice Advantage · host Dr. Justin Manning
** Don't miss out on an extra $5 rebate for all commercial VSP Eye Exams between now and the end of 2023. Visit www.pecaaexamrebate.com now!**Do you want to create a great customer experience for your patients? Do you want to make life easier on your team? Allowing patients to book and change appointments online is a great tool to do both. Key Takeaways:Demand for online scheduling is high20% of patients state waiting for the practice to open is a major pain point when it comes to scheduling appointmentsMore than 30% of appointments are booked outside normal business hoursNearly a third of patients prefer too book onlineMore than half of Millennials and Gen Xers would switch practices based on online appointment schedulingOffering online scheduling saves team members significant timeOnline scheduling increases your same day and next day appointments, great for filling gaps in your scheduleOnline appointment requests do not count as online schedulingImplementation does not need to be difficult. Simple steps, grace, and being willing to make changes helps you be successful with implementing this powerful tool.
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What this episode covers
Patients demand online scheduling yet a small percentage of practices actually offer. In this quick hitter episode, Dr. Manning discusses the demand, the benefits, and implementation of this important tool.
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Quick Hitter: Online Scheduling with Dr. Manning
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