QuickBooks Payroll Took $25k She Had Already Paid

Two days ago QuickBooks payroll pulled twenty five thousand dollars out of a business owner's operating account, for payroll taxes she had already paid herself. QuickBooks moved everyone from partial payroll to full this quarter, so they started remitting on her behalf, and she never caught the notice because QuickBooks sends so many emails that we all stop reading them. She called support and was told there was nothing they could do. That money now sits at the IRS as a credit she will burn off over the next two months, and she did not have that kind of margin. I love QuickBooks for the general ledger and we use it every day, but it was built for accountants and not for you, and payroll is the piece I will not put a client on. The fix costs nothing. Open a second bank account that holds only payroll, and whoever runs your payroll can reach that money and nothing else.Book a Free Call with PennyConnect with us:FacebookInstagramLinkedIn1610 Financial SolutionsTakeaways:Open a second bank account that holds only payroll, so a payroll company with your bank details can reach that money and nothing else.Fund it two days before the run, once you know the exact amount, and your operating account stays out of reach.The same account trick works on a major supplier with ACH terms, who can otherwise pull whatever their system says you owe.Ask your accountant to set your payroll up, because in our experience the support you get through a firm is not the support you get calling on your own.If you are leaving a payroll company, go at the end of a quarter, so one company owns that quarter's 941 and the next one owns the quarter after.This show is for general information and encouragement. It is not tax, financial or legal advice. Please consult a professional about your particular situation before you make any decisions.