Quiet Time Surcharges and Other Hospitality Industry Absurdities episode artwork

EPISODE · Sep 25, 2025 · 12 MIN

Quiet Time Surcharges and Other Hospitality Industry Absurdities

from An Americanist · host Carol Marks

TALK TO ME, TEXT ITEver been blindsided by a strange charge on your restaurant bill? Imagine finishing a peaceful meal only to discover a 20% "quiet time surcharge" tacked on simply because you dined during off-peak hours. According to one customer's account, a restaurant justified this fee by comparing it to "flying private instead of commercial" – as if enjoying a less crowded dining room somehow warranted an extra cost!The hospitality industry seems to be finding increasingly creative ways to test customer boundaries. Beyond questionable restaurant charges, disturbing research from Germany suggests our favorite sodas might be doing more than expanding our waistlines – they could be contributing to depression. Scientists have discovered a link between soft drink consumption and increased levels of gut bacteria associated with depressive disorders, with women apparently facing higher risks than men. This adds another concerning dimension to the already well-documented health issues related to sugary beverages.Perhaps most troubling is the story of a family with a three-year-old child who were allegedly denied their Marriott hotel reservation in Las Vegas because the father didn't have his physical credit card present – despite the chain's heavily marketed digital check-in service. The family claims they were forced to spend the night in their car in the scorching Vegas heat, raising serious questions about corporate policies versus compassionate customer service. When confronted, the hotel management apparently doubled down on their position, prioritizing procedure over a family's wellbeing. What would you do if faced with these situations? Would you pay that unexpected surcharge, or would you stand your ground? These stories highlight the often frustrating disconnect between what businesses advertise and what customers actually experience. Share your thoughts or similar experiences – we'd love to hear how you navigate these hospitality industry challenges!Buzzsprout - Let's get your podcast launched!Start for FREE Thanks for listening! Liberty Line each week on Sunday, look for topics on my X file @americanistblog and submit your 1-3 audio opinions to [email protected] and you'll be featured on the podcast. Buzzsprout - Let's get your podcast launched!Start for FREESupport the showTip Jar for coffee $ - Thanks  Music by Alehandro Vodnik from PixabayBlog - AnAmericanist.comX - @americanistblog 

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TALK TO ME, TEXT IT Ever been blindsided by a strange charge on your restaurant bill? Imagine finishing a peaceful meal only to discover a 20% "quiet time surcharge" tacked on simply because you dined during off-peak hours. According to one customer's account, a restaurant justified this fee by comparing it to "flying private instead of commercial" – as if enjoying a less crowded dining room somehow warranted an extra cost! The hospitality industry seems to be finding increasingly creative w...

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Quiet Time Surcharges and Other Hospitality Industry Absurdities

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