EPISODE · Jul 30, 2026 · 21 MIN
Quinn Harwood on What Google's Project Oxygen Study Really Found
from The Human Connection Podcast
"The worst thing they can do is leave you... but they're still showing up on your payroll." — Quinn HarwoodCorporate trust just hit 17%. Most executives read that number and think about their brand, their PR, their retention numbers. Quinn Harwood thinks about something narrower and more uncomfortable: the specific moment a leader stopped being a coach and started being a scorekeeper — and every disengaged employee still clocking in downstream of it.Quinn is a professional certified coach, speaker, and author of Growth Time: A Coaching Fable — The Clear Path to Unlock Your Best Life and Leadership. His path runs through professional basketball, two decades in corporate leadership, and thousands of one-on-one coaching sessions — which is where he identified the exact three-part breakdown behind almost every trust failure he's coached leaders through.In this episode, Quinn breaks down:The three components — care, commitment, trust — and which one is missing when a team goes quiet without you noticingWhy "they might leave if I invest in them" is the wrong fear — and what actually happens when leaders don't investThe real story behind Google's decade-long Project Oxygen study: what teams say they want most from a leader, and it isn't resultsA specific leadership shift he made overseeing 11 locations that turned "how are your numbers" into "how are your people" — and why performance went up, not downWhy the scarcity mindset around developing talent is self-defeating, and what the abundance version actually looks like in practice#H2H #HumanConnectionPodcast #StartupLeadership #CompanyCulture #B2BRelationships===You can connect with Quinn Harwood here:Facebook: https://www.facebook.com/CoachQharwoodLinkedIN: https://www.linkedin.com/in/quinn-harwood-455517108/Instragram: https://www.instagram.com/coachq44/Youtube: https://www.youtube.com/@coachQ44Website: CoachQharwood.comYou can connect with Karl Pontau here:www.vouchedconnections.comwww.thehumanconnectionpodcast.comhttps://www.linkedin.com/in/kpontauhttps://www.youtube.com/channel/UCUbf_bDWwB9KVrFn5Sj3u2w?sub_confirmation=1Please like, subscribe, and share this episode with somebody you care about!
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Quinn Harwood on What Google's Project Oxygen Study Really Found
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