RAA Returns to Handle Medical 911 Calls | Richmond News

Starting July 27th, Richmond’s ambulance service is back on the 911 line—here’s why and how it changes your call for help. After a year of debate and a rocky transition when the city’s Emergency Communications department took over medical calls, Richmond voters and officials are returning to a hybrid model. Medical emergencies now get routed directly to the Richmond Ambulance Authority, while police/fire calls go to the DEC first—with RAA backup if needed. Officials say this move ensures faster, better care by leveraging the RAA’s specialized training and resources. It’s not about rivalry—it’s about getting the right help, fast. Listen in comfort:Get a discount on a Soli Pillow: http://solipillow.com/discount/dnn. Advertise on DNN:[email protected] This is an automated, high-level news summary based on public reporting.Report issues to [email protected]. View sources & latest updates:https://sources.thednn.ai/6d613c066a27fa0e