Rachel Evans – CEO, Old Town ABA, LLC

What does great care actually look like in behavioral health today?In this episode of Tim Talks: Behavioral Health, Timothy Zercher sits down with Rachel Evans, CEO of Old Town ABA, to break down what it really takes to build a high-quality, sustainable organization in the ABA space.Rachel shares how her personal connection to autism shaped her path into the field - and how that perspective influences the way she leads, hires, and delivers care today.They dive into: What separates good care from great care in modern ABA organizations  Why hiring and developing the right people is the foundation of everything  The real challenges of scaling while keeping clients, clinicians, and teams aligned  Why organic, relationship-driven marketing is still winning in a world of automation Rachel’s approach is simple but powerful: prioritize people, lead by example, and build real relationships at every level of the business.If you're building, leading, or scaling a behavioral health organization, this episode is a must-listen.