Radical Candor: Why Saying the Hard Thing is the Kindest Thing You Can Do

Clarity is kindness. That's the idea at the heart of this conversation — and once you hear it framed this way, it's hard to unsee.In this episode, Gina sits down with Michael Maassel to talk about Radical Candor, the framework developed by Kim Scott that challenges all of us to lead and love the people around us by telling the truth — with care, with compassion, and without flinching.For alumni professionals, this one hits close to home. Whether you're navigating a hard conversation with a staff member, a colleague, or an alumni who needs to hear something difficult, Michael gives you the language and the mindset to do it well.The conversation covers:Why avoiding hard conversations is actually the unkind choice — and what it costs your alumni and your programThree phrases you can use right now to open a difficult conversation with careHow radical candor connects directly to recovery — and why secrets keep people and organizations sickWhat it means to be in the delivery business, not the results businessHow to manage the anxiety of saying the hard thing and still show up with integrityResources:Radical Candor by Kim ScottKim Scott's podcast: Radical CandorLearn more at radicalcandor.com