RatePoint CEO On Reputation Management

An episode of the Ecommerce Conversations podcast, hosted by Practical Ecommerce, titled "RatePoint CEO On Reputation Management" was published on May 22, 2014 and runs 13 minutes.

May 22, 2014 ·13m · Ecommerce Conversations

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Summary

Neal CreightonWith the existence of social networking and consumer review sites, disgruntled customers can post negative comments about an ecommerce merchant and cause lasting harm. Neal Creighton is CEO of RatePoint, a firm that provides reputation management tools for ecommerce merchants. He joins Practical Ecommerce’s Kerry Murdock to discuss ideas for managing a firm’s online reputation, including RatePoint’s reputation management solutions.

Episode Description

Neal CreightonWith the existence of social networking and consumer review sites, disgruntled customers can post negative comments about an ecommerce merchant and cause lasting harm. Neal Creighton is CEO of RatePoint, a firm that provides reputation management tools for ecommerce merchants. He joins Practical Ecommerce’s Kerry Murdock to discuss ideas for managing a firm’s online reputation, including RatePoint’s reputation management solutions.

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