RatePoint CEO On Reputation Management

from Ecommerce Conversations · host Practical Ecommerce

Neal CreightonWith the existence of social networking and consumer review sites, disgruntled customers can post negative comments about an ecommerce merchant and cause lasting harm. Neal Creighton is CEO of RatePoint, a firm that provides reputation management tools for ecommerce merchants. He joins Practical Ecommerce’s Kerry Murdock to discuss ideas for managing a firm’s online reputation, including RatePoint’s reputation management solutions.

Episode metadata supplied by the publisher feed · Published May 22, 2014

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RatePoint CEO On Reputation Management

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