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Re-setting Customer Experience

In this episode, we drill down into why retailers need to meet the customer where they are, and why it is critical to elevate the entire shopping experience to make it more engaging and relevant for consumers.

Episode 2 of the WWD Voices podcast, hosted by Fairchild Fashion Media, titled "Re-setting Customer Experience" was published on November 1, 2021 and runs 29 minutes.

November 1, 2021 ·29m · WWD Voices

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Summary

In this new age of retail, companies are faced with new rules. Consumer preferences have changed, and they’re more demanding than ever.  WWD Voices drills down into why retailers need to meet the customer where they are, and why it is critical to elevate the customer’s experience to make it more engaging and relevant. WWD Voices’ special guest is Peloton CMO Dara Treseder who will be interviewed by guest host Jill Standish of Accenture along with show host Arthur Zaczkiewicz of WWD. Learn more about your ad choices. Visit megaphone.fm/adchoices

Episode Description

In this new age of retail, companies are faced with new rules. Consumer preferences have changed, and they’re more demanding than ever.  WWD Voices drills down into why retailers need to meet the customer where they are, and why it is critical to elevate the customer’s experience to make it more engaging and relevant. WWD Voices’ special guest is Peloton CMO Dara Treseder who will be interviewed by guest host Jill Standish of Accenture along with show host Arthur Zaczkiewicz of WWD. Learn more about your ad choices. Visit megaphone.fm/adchoices

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