Read & Eat Properly To Become A Better Health And Safety Professional_

How can we please our customers more?  That’s the question being asked today by Colin, as he examines the ways in which we can not just surpass the expectations of those in the industry, but disrupt the way things are done, and it starts with improving ourselves. KEY TAKEAWAYS Satisfying the needs of our customers is not just a goal, but a requirement, but it requires us as professionals to be adaptable. Success is all very well, but we must never lose sight of the fact that we are first and foremost trying to stop people being hurt. It’s a simple, yet crucial mission. Improving our physical health leads to an improvement in mental wellbeing. By doing this, we improve our creativity, our imagination, and our ability to surpass expectations. BEST MOMENTS ‘He encourages his people to manage on the edge of chaos’ ‘Efficiency can limit flexibility’ ‘Gain as much information as you can and flood yourself with it' VALUABLE RESOURCES The Interesting Health & Safety Podcast - https://podcasts.apple.com/vn/podcast/the-interesting-health-safety-podcast/id1467771449  ABOUT THE HOST Colin Nottage ‘Making health and safety as important as everything else we do.’ This is the belief that Colin is passionate about and through his consultancy Influential Management Group (IMG) is able to spread into industry. Colin works at a strategic level with company owners and board members. He helps business leaders establish and achieve their health and safety ambitions. He has developed a number of leading competency improvement programmes that are delivered across industry and his strengths are his ability to take a practical approach to problem-solving and being able to liaise at all levels within an organisation. Colin also runs a company that vets contractors online and a network that develops and support H&S consultancies to become better businesses. Colin chairs the Construction Dust Partnership, an industry collaboration directly involving many organisations, including the Health and Safety Executive. He is a Post Graduate Tutor at Strathclyde University and a highly sought-after health and safety speaker and trainer. He has a Post Graduate Certificate in Safety and Risk management, an engineering degree and is a Chartered Member of the Institution of Occupational Safety and Health (IOSH).