Reading the Customer’s Pace - Your Five Minute Fix: Smal...

What this episode covers

Here’s the insight most associates miss:Customers don’t just listen to what you say — they feel the pace you set.If you move faster than they’re ready for, they feel pushed. If you move slower than they need, they feel unheard.But when you match their pace — their speed, their rhythm, their urgency — something powerful happens: the customer feels understood before you’ve even made a recommendation.

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Frequently Asked Questions

How long is this episode of Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales.?

This episode is 4 minutes long.

When was this Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales. episode published?

This episode was published on June 8, 2026.

What is this episode about?

Here’s the insight most associates miss:Customers don’t just listen to what you say — they feel the pace you set.If you move faster than they’re ready for, they feel pushed. If you move slower than they need, they feel unheard.But when you match...

Can I download this Your Five Minute Fix: Small Episodes. Stronger Skills. Bigger Sales. episode?

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