Real-Time Translation, Accent Smoothing & AI Agents – Krisp & CX Today Explore the Future of CX

Discover how real-time translation, accent smoothing, and AI-powered agents are redefining customer service.Join Rhys Fisher, Deputy Editor at CX Today, as he delves into the future of AI in contact centers with Davit Baghdasaryan, Co-founder & CEO of Krisp, and Wayne Butterfield, AI & Automation expert at ISG.The trio explores the next-gen AI technologies shaping 2025, including real-time translation, groundbreaking accent smoothing innovations, and AI-powered agents. Whether you're in customer service, tech, or business strategy, this is a must-watch discussion on the evolution of AI in CX and the contact center.How is AI transforming the contact center industry? In this insightful discussion, industry leaders reveal the AI advancements set to redefine customer interactions in 2025.Real-Time AI Translation: Krisp’s cutting-edge interpreter tech removes language barriers in customer serviceAccent Smoothing Technology: Enhancing global communication by making conversations clearer and more naturalAI-Powered Agents: The rise of digital co-workers assisting human agents for faster, smarter serviceWhy It Matters: From seamless multilingual interactions to AI-boosted efficiency, these innovations are set to reshape customer experience. Tune in to get ahead of the curve!